Japanese Replicas Return Policies
Your satisfaction on this item is guaranteed! The quality and craftsmanship is always top quality, and we guarantee the value of this product. Here are some important reminders you should know about our return policies. Please read carefully.

100-day Iron-Clad Warranty Policy
Manufacturers' defects are covered under warranty. This does not include water damage, intentional damage, or general wear and tear (such as scratches, fading of the gold, etc.). Although the watches are water-resistant to a certain degree, we suggest keeping it away from water whenever possible, and make sure the crown is always screwed in tight so moisture does not get in.
You must email us with a tracking number after your product has been sent out. When we pick up the returns, we will be looking for your tracking number. Packages without tracking numbers emailed to us in advance will be returned to the customer
Although the gold plating is very thick, we cannot determine how you will wear the watch. Therefore the plating of the gold is not covered by the warranty
Watches cannot be tampered with in any way. All watchcases are installed with a tamper-proof seal. If you open up the watchcase and the seal is broken, all return policies are void for the watch. Please do not have any other jewelers work on the watch or open it up
If your product cannot be repaired, we will send you a replacement of the exact same model. If that model is out of stock, then you can choose another product of the same value
Please insure your return. We are not responsible for shipping damages
Intentional crown/stem damages are not covered. In most cases, crown/stem damages results from the customer pulling extremely hard at the stem, thus jamming the movement. However, if the crown/stem damage is due to a manufacturers' defect, we will gladly repair/replace your product
Allow up to 4 weeks to receive your repair/exchange product
The product is subject to final inspection before it is repaired/exchanged

Satisfaction Guaranteed! - Refunds/Exchanges Policy
The product must be post-marked no later than 7 business days from the day you received it.
You must email us with a tracking number after your product has been sent out. When we pick up the returns, we will be looking for your tracking number. Packages without tracking numbers emailed to us in advance will be returned to the customer
The product must be returned unused and in the original condition you received it in, with all original packaging and no signs of wear. Sorry, used products cannot be credited back or exchanged for a new product. By wearing the product the first time, your refund/exchange policy is void
The product is subject to final inspection before your return is processed
Shipping costs are deducted from the credit amount
Please insure your return. We are not responsible for shipping damages
Allow 1-2 weeks for the credit to appear on your credit card statement

Email us for our return mailing address. - sales@wholesaler-replica.com